EffortWorks is a comprehensive one-stop for front-line management development. The target
audience includes:
- Front-line managers
- Management candidates
- Coaches and mentors
- High-potential employees
EffortWorks includes all of the essentials:
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- Gaining authentic commitment
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- Setting performance expectations
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- Reviewing performance progress
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- Continuous improvement/learning
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- Coaching for improvement/results
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- Diagnosing performance issues
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- Managing performance problems
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EffortWorks uses a combination of experiential learning exercises, stimulating
discussion, and breakout sessions to encourage direct participation and interaction, unleash
creativity, open the mind to possibility-thinking—and maximize the learning.
Maximum class size is limited to 32 participants. The EffortWorks program is a 2-day program
delivered in the following format:
- Four half-day modules (each with a specific theme/focus)
- Two modules delivered per day
- Each module includes 3 hours and 40 minutes of instructional material plus one 20 minute
break (4 hours in total)
- Each day is 8 1/2 hours long (with a 30 minute lunch break) or 9 hours long (with a
60 minute lunch break)
Level 2 learning outcomes for this workshop include the ability to:
- Differentiate between a focus on "results” and a focus on “process,”
and be able to communicate this performance-enhancing message to each employee.
- Use the Results Formula to diagnose the cause of performance issues
and determine the
appropriate steps to correct the situation.
- Use the four quadrants of the Performance Grid to identify each employee and initiate
the appropriate behavioral coaching intervention.
- Identify and communicate the steps necessary to achieve results using the Step It!
coaching system.
- Implement the "inch-by-inch" incremental improvement process and monitor employee progress.
- Maximize reinforcement opportunities using the AFR (activity focused reinforcement) method
of recognition and reinforcement.
- Utilize the Effort Ticket to teach responsibility and accountability, and create a positive
expectation of proactive planning and preparedness.
- Differentiate between a “compliance” culture and a “commitment” culture,
and be better equipped to gain authentic employee commitment.
- Implement the TPC (think/plan/commit) coaching model to promote employee problem-solving
and decision-making.
- Maximize learning outcomes from both formal and informal learning opportunities using the
LEARNlinks templates.
- Utilize appropriate Behavioral Outcomes to reinforce appropriate behaviors, respond to
the behavioral inhibitors to success, and reduce/eliminate inappropriate behaviors.
Level 3 & 4 learning outcomes for this workshop include:
- Increased employee engagement
- Increased employee satisfaction
- Increased production
- Increased quality
- Reduced turnover